These images reflect the ongoing iterative development of the Cobalt SOC (Security Operations Center)—a key facet of the security services product the company offers.
Cobalt’s customers manage security programs in indoor environments including office workplaces, manufacturing and warehouses, shopping centers and cultural centers. Beyond the benefits of a patrolling robot and on-call personal presence via its tablet screen, our customers want to see through the multiple “eyes” of the robots in their fleet.
No customer locations are shown in these comps.
Through conversations with our Head of Product, sales reps, and customers, we developed the Cobalt SOC App. With it, customers can remotely monitor incidents as they are happening at any time during the robot’s patrol hours. If an unusual or critical incident requires immediate action, the app delivers video surveillance and other important data directly to top decision-makers.
Wireframes were begun on paper. Shown here are some next-stage (but still early) concepts.
In addition to hearing the concerns and frustrations of security professionals, we also dove deeply into industry norms by interviewing security managers, undergoing guard card training, and visiting our customer’s security operations centers. The results are an intuitive tool that delivers increasingly meaningful features as our customer base expands.
Proposed event modals.